1. Introduction
CoimbatoreJunction.in (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coimbatorejunction.in/, including any subdomains, mobile applications, or related services.
By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.
We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We collect information in various ways depending on how you interact with our Website.
2.1 Information You Provide Directly
2.1.1 Account Registration
When you create an account on CoimbatoreJunction.in, we may collect your name, email address, phone number, and password. This information is necessary to create and manage your account, personalize your experience, and communicate with you.
2.1.2 Contact Forms and Inquiries
When you contact us through our contact form, email, or other communication channels, we collect your name, email address, and any other information you choose to provide in your message.
2.1.3 User-Generated Content
If you submit reviews, ratings, comments, photos, or other content to the Website, we collect that content along with associated metadata such as the date and time of submission.
2.1.4 Business Listing Submissions
If you are a business owner submitting or claiming a listing, we may collect business name, address, contact details, operating hours, photographs, and other relevant business information.
2.1.5 Newsletter and Alerts Subscription
When you subscribe to our newsletters, Live Alerts, or other notification services, we collect your email address and any preferences you specify regarding the type of updates you wish to receive.
2.2 Information Collected Automatically
2.2.1 Device and Browser Information
When you access our Website, we automatically collect information about your device, including your IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
2.2.2 Usage Data
We collect information about how you interact with our Website, including the pages you visit, the links you click, the date and time of your visit, the duration of your visit, and the referring website or source that directed you to our Website.
2.2.3 Location Information
We may collect approximate location information based on your IP address to provide localized content and services relevant to Coimbatore and surrounding areas. We do not collect precise GPS location unless you explicitly grant permission through your device settings.
2.2.4 Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. For more details, please see Section 6 of this Privacy Policy.
2.3 Information from Third Parties
2.3.1 Social Media Platforms
If you choose to log in or connect your account using a social media platform such as Google or Facebook, we may receive certain profile information from that platform, including your name, email address, profile picture, and any other information you have made publicly available.
2.3.2 Business Data Sources
We may obtain publicly available business information from third-party sources, government directories, and other data providers to populate and enhance our business listings.
2.3.3 Analytics Providers
We receive aggregated and anonymized data from third-party analytics providers that help us understand Website traffic patterns and user behavior.
3. How We Use Your Information
We use the information we collect for various purposes to operate, maintain, and improve our Website and services.
3.1 Providing and Improving Our Services
3.1.1 Website Operation
We use your information to operate and maintain the Website, display content, process requests, and ensure the technical functionality of our platform.
3.1.2 Personalization
We use your information to personalize your experience, including displaying relevant local content, business recommendations, and alerts based on your preferences and location.
3.1.3 Service Improvement
We analyze usage data and feedback to understand how users interact with our Website, identify areas for improvement, and develop new features and services.
3.2 Communication
3.2.1 Responding to Inquiries
We use your contact information to respond to your questions, comments, and requests submitted through our contact forms or email.
3.2.2 Newsletters and Alerts
If you have subscribed, we use your email address to send you newsletters, Live Alerts (power cuts, traffic updates, weather warnings), event notifications, and other updates about Coimbatore.
3.2.3 Service Announcements
We may send you important notices about changes to our Website, Terms of Use, Privacy Policy, or other service-related announcements.
3.2.4 Promotional Communications
With your consent, we may send you promotional content, special offers, or information about new features. You can opt out of promotional communications at any time.
3.3 Business Listings and Marketplace
3.3.1 Displaying Business Information
We use business information to create and display listings in our Business Marketplace, helping users discover local places, restaurants, services, and establishments in Coimbatore.
3.3.2 Verification and Updates
We may use contact information provided by business owners to verify listing accuracy and communicate about updates or issues with their listings.
3.4 Safety and Security
3.4.1 Fraud Prevention
We use information to detect, investigate, and prevent fraudulent activities, spam, abuse, and other harmful conduct on our Website.
3.4.2 Security Monitoring
We monitor our systems and analyze data to identify potential security threats and protect the integrity of our Website and user data.
3.4.3 Terms Enforcement
We may use information to enforce our Terms of Use and other policies, and to respond to legal requests and prevent harm.
3.5 Analytics and Research
3.5.1 Traffic Analysis
We use analytics tools to measure Website traffic, understand user demographics, and analyze how visitors navigate our content.
3.5.2 Aggregated Insights
We may create aggregated, anonymized, or de-identified data for research, reporting, and business purposes. This data cannot be used to identify you personally.
3.6 Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, privacy, safety, or property.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances.
4.1 Public Information
4.1.1 User-Generated Content
Reviews, ratings, comments, and other content you submit to the Website may be publicly visible to other users. Please exercise caution when sharing personal information in public areas.
4.1.2 Business Listings
Information included in business listings is publicly displayed on the Website. Business owners should only provide information they wish to make publicly available.
4.2 Service Providers
4.2.1 Third-Party Vendors
We may share your information with trusted third-party service providers who assist us in operating the Website, including web hosting providers, email service providers, analytics providers, and customer support services.
4.2.2 Contractual Protections
Our service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain appropriate confidentiality and security measures.
4.3 Legal Requirements
4.3.1 Compliance with Law
We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
4.3.2 Protection of Rights
We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
4.4 Business Transfers
4.4.1 Mergers and Acquisitions
If CoimbatoreJunction.in is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.5 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Data Retention
5.1 Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.2 Retention Criteria
The retention period for different types of data depends on the nature of the information, our legitimate business needs, and legal requirements.
5.2.1 Account Information
If you have an account, we retain your information for as long as your account remains active. If you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required for legal purposes.
5.2.2 User-Generated Content
Reviews, ratings, and other user-generated content may be retained even after account deletion, as they form part of the public record of the Website. We may anonymize such content upon request.
5.2.3 Communication Records
We retain records of communications and inquiries for a reasonable period to provide customer support, resolve disputes, and maintain records for legal compliance.
5.2.4 Analytics Data
Aggregated and anonymized analytics data may be retained indefinitely for research and analysis purposes.
5.3 Deletion Requests
You may request deletion of your personal information by contacting us at [email protected]. We will process your request in accordance with applicable laws, subject to any legal retention requirements.
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
6.2 Types of Cookies We Use
6.2.1 Essential Cookies
These cookies are necessary for the Website to function properly. They enable basic features such as page navigation, secure access, and session management. Without these cookies, the Website cannot function correctly. These cookies do not collect personal information for marketing purposes.
6.2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting information about pages visited, time spent on pages, and any error messages encountered. We use this information to improve our Website’s performance and user experience. These cookies collect aggregated, anonymous information.
6.2.3 Functionality Cookies
These cookies allow the Website to remember choices you make, such as your language preference, location settings, or login details. They provide enhanced, personalized features and help us tailor content to your preferences.
6.2.4 Advertising and Targeting Cookies
If we display advertisements on the Website, these cookies may be used to deliver relevant advertisements based on your interests and browsing behavior. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
6.3 Third-Party Cookies
6.3.1 Analytics Services
We use third-party analytics services such as Google Analytics to help us analyze how users interact with our Website. These services may place their own cookies on your device.
6.3.2 Social Media
If you interact with social media features on our Website, such as share buttons, the social media platform may place cookies on your device.
6.3.3 Embedded Content
Our Website may include embedded content from third parties, such as maps or videos. These third parties may place cookies when you interact with their content.
6.4 Managing Cookies
6.4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being placed.
6.4.2 Opt-Out Tools
You can opt out of certain third-party cookies by visiting the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org/ or the Digital Advertising Alliance opt-out page at https://optout.aboutads.info/.
6.4.3 Google Analytics Opt-Out
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
6.4.4 Impact of Disabling Cookies
Please note that disabling cookies may affect the functionality of our Website. Some features may not work properly if cookies are disabled.
6.5 Do Not Track Signals
Some browsers offer a “Do Not Track” feature that sends a signal to websites you visit indicating that you do not wish to be tracked. Our Website does not currently respond to Do Not Track signals.
7. Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable laws.
7.1 Access and Correction
7.1.1 Accessing Your Information
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information in a commonly used electronic format.
7.1.2 Correcting Inaccurate Information
You have the right to request correction of any inaccurate or incomplete personal information we hold about you. If you have an account, you may also update certain information directly through your account settings.
7.2 Deletion and Restriction
7.2.1 Deletion Requests
You have the right to request deletion of your personal information in certain circumstances. We will delete your information unless we have a legitimate legal basis to retain it.
7.2.2 Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or object to our processing.
7.3 Objection and Portability
7.3.1 Right to Object
You have the right to object to the processing of your personal information for certain purposes, including direct marketing. If you object to direct marketing, we will stop processing your information for that purpose.
7.3.2 Data Portability
You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that information to another service provider where technically feasible.
7.4 Communication Preferences
7.4.1 Email Opt-Out
You can unsubscribe from our promotional emails by clicking the “unsubscribe” link at the bottom of any promotional email. Even if you opt out of promotional emails, we may still send you service-related communications such as account notifications and security alerts.
7.4.2 Live Alerts Preferences
You can manage your Live Alerts subscription preferences through your account settings or by contacting us at [email protected].
7.5 Exercising Your Rights
To exercise any of your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
We may need to verify your identity before processing your request to protect your privacy and security.
8. Data Security
8.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
8.1.1 Technical Safeguards
We use encryption technologies such as SSL/TLS to protect data transmitted between your browser and our servers. We implement firewalls, intrusion detection systems, and regular security assessments to protect our infrastructure.
8.1.2 Access Controls
Access to personal information is restricted to authorized personnel who need the information to perform their job functions. Our staff are trained on data protection and privacy practices.
8.1.3 Secure Storage
Personal information is stored on secure servers with appropriate physical, electronic, and procedural safeguards.
8.2 Data Breach Response
8.2.1 Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach and steps you can take to protect yourself.
8.2.2 Incident Response
We have procedures in place to detect, investigate, and respond to potential data breaches. We regularly review and update our security practices to address emerging threats.
8.3 Limitations
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you transmit information to us at your own risk.
9. Children’s Privacy
9.1 Age Restrictions
CoimbatoreJunction.in is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9.2 Parental Consent
If you are between 13 and 18 years of age, you should review this Privacy Policy with your parent or guardian and obtain their consent before using the Website or providing any personal information.
9.3 Deletion of Children’s Information
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].
10. International Data Transfers
10.1 Data Storage Location
Our Website is operated from India, and your information is primarily stored and processed in India.
10.2 Cross-Border Transfers
If you access the Website from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located. By using the Website, you consent to such transfer and processing.
10.3 Safeguards for International Transfers
When we transfer data internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.
11. Third-Party Links and Services
11.1 External Websites
Our Website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services.
11.2 Third-Party Privacy Practices
We have no control over and are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11.3 Embedded Content
Our Website may include embedded content from third parties, such as Google Maps, YouTube videos, or social media feeds. These third parties may collect information about you when you interact with their content, subject to their own privacy policies.
12. Changes to This Privacy Policy
12.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
12.2 Notification of Changes
When we make material changes to this Privacy Policy, we will update the “Effective Date” at the top of this page. For significant changes, we may also provide additional notice, such as a prominent notice on our Website or an email notification.
12.3 Continued Use
Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Grievance Redressal
13.1 Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below.
13.1.1 Contact Details
Email: [email protected]
13.2 Filing a Grievance
If you have any grievances regarding the processing of your personal information or any concerns about our privacy practices, you may contact our Grievance Officer. We will acknowledge your grievance within 24 hours and endeavor to resolve it within 15 days.
13.3 Regulatory Complaints
If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate regulatory authority in India.
14. Consent
14.1 Acceptance of Terms
By using CoimbatoreJunction.in, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website.
14.2 Withdrawal of Consent
Where we process your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
14.3 How to Withdraw Consent
To withdraw consent, please contact us at [email protected] or use the opt-out mechanisms provided in our communications.
15. Contact Us
15.1 Questions and Concerns
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us.
15.2 Contact Information
Email: [email protected]
Website: https://coimbatorejunction.in/
Address: Kurchi, Coimbatore, Tamil Nadu, India
15.3 Response Time
We will make reasonable efforts to respond to your inquiries within a reasonable timeframe.
Thank you for trusting CoimbatoreJunction.in with your information. We are committed to protecting your privacy and providing you with a safe and valuable experience.
